Privacy Policy

Table of Content

Our Role

As the data controller, we manage and secure your personal information. Contact our Data Protection Officer at dpo@casinomonsterwin.org for inquiries or to exercise your data rights.

Data We Collect

Directly Provided:

Account details: email, name, birth date, phone, country, username, postal code, social security number.
Verification: ID/passport, address proof, bank statements, wealth source for KYC/AML compliance.
Payment info: bank ID, IBAN, transaction details.

Automatically Collected:

Device info: IP address, OS, device IDs.
Usage data: page views, searches, ad clicks, session times via cookies/trackers.
Location: approximate, based on usage.

From Third Parties:

Public records, social media, government databases.
Banks, credit agencies, fraud detection services.
Inferred preferences from browsing/gaming.

Why We Collect Data

We use your information to:

Provide services and respond to inquiries.
Improve products and analyze usage.
Prevent fraud and ensure security.
Personalize marketing, ads, and newsletters.
Resolve disputes and meet legal obligations.

Legal Basis

We process data for:

Contract fulfillment (e.g., account setup).
Legal compliance (e.g., AML, age verification).
Legitimate interests (e.g., analytics, IT security).
Consent (e.g., marketing communications).

Data Sharing

We share data with:

Staff, affiliates, payment processors, service providers.
Marketing partners, fraud prevention services, regulators.
Parties in business transfers (e.g., mergers).

Data Retention

Data is kept while your account is active and as required for legal purposes. Post-closure, it’s deleted or anonymized when no longer needed.

Your Rights

You can: access, correct, delete, restrict, or port your data; object to processing; revoke consent; or file complaints with EU authorities. Contact support@casinomonsterwin.org or dpo@casinomonsterwin.org.