Table of Content
Legal and Territorial Restrictions
You must be of legal gambling age in your jurisdiction (minimum 18) and confirm compliance. Verify local gambling laws, as we provide no legality guarantees. If gambling becomes illegal, close your account immediately. Residents of Excluded Jurisdictions (e.g., Afghanistan, China, USA, Russia, others) cannot register or deposit. This list may change without notice; check regularly. Additional restrictions apply for certain software providers.
Your Account
Register one personal account using your true name. Multiple accounts per person, household, or IP are prohibited, resulting in closure, voided actions, and forfeited winnings. Keep login details confidential; you’re responsible for all account activity. Accounts are non-transferable. To close, email support@casinomonsterwin.org with zero balance and no pending withdrawals. For self-exclusion, contact support. We may refuse or close accounts without explanation.
User Responsibilities
By registering, you confirm: acting personally, legal competency, accurate data, understanding gambling risks, using legal funds, and no collusion. Violations may lead to account closure and voided winnings.
Verification
Provide requested documents (e.g., ID, proof of address) for identity, age, or fund verification within 30 days. Failure may suspend or close accounts. Verification typically takes 10 days but may extend.
Financial Transactions
Deposits and withdrawals follow our or our processors’ rules. No refunds post-bet; request within 24 hours for technical issues, decided within 10 business days. Withdrawal limits vary by VIP level (e.g., Level 1: €500/day, €7,000/month). Inactive accounts (180+ days) incur a €5/month fee. Errors are corrected within 30 days.
Promotions and Bonuses
Bonuses and spins have specific terms, limited to one per person/household. Wagering requirements apply (e.g., x5 multiplier). Slots contribute 100%; other games less. Meet terms within 10 days (casino) or 30 (sports), or bonuses are voided.
Betting and Gaming
Bets are final; no cancellations. RNG determines outcomes. We’re not liable for losses.
Prohibited Activities
Fraud, cheating, or abuse results in account closure, voided winnings, and potential legal action.
Liability
Use at your own risk; we’re not liable for errors, fraud, or downtime.
Amendments
Terms may change; continued use implies acceptance.
Disputes
Contact support@casinomonsterwin.org for complaints. Resolved within 10 days, extendable.
Governing Law
Applicable law governs disputes.
Gamification and Shop
Earn Coins through challenges; exchange for bonuses or spins with wagering requirements.
Bonus Crab
Daily €10+ deposit allows a prize grab (cash, spins, etc.) with specific wagering terms.